Wednesday, June 02, 2021

Giving, and taking advice

 Most people think they take recommendations, but this isn’t true. They take advice only when hearing things they already agree with or that make sense to them or that don't require any major changes--and that's only if they remember the actual suggestions.

Here’s the problem with that way of operating: If you are seeking advice, then clearly there is something you need help with in your life.

And if you're only acting on what “makes sense” or "is easy" or "sounds right" to you, then you're not actually going to get out of the hole you're in. You’ve been doing what "makes sense" all along on some level.

I've found this to be especially true when it comes to human behaviour: What "makes sense" and "is logical" is not always what's actually effective.

Or, on a personal level, to paraphrase The Truth: We're too close to ourselves to see clearly enough to get out of our own way.

It is the ideas that don’t make sense, the ideas that you resist, the ideas that seem stupid, the ideas that you mentally write-off, and especially the ideas that you form logical arguments against that will lead to your biggest breakthroughs.

As the saying goes: What got you here won’t get you there.

Of course, some of the suggestions and advice that you receive are going to lead to dead ends or not work for you. But there’s no harm in trying them if they don’t hurt you or anybody else.

Even the advice that leads you to a dead end will help you grow.

Why? Because now you know what doesn’t work. And often, along that path, you’ll find another trail to follow.

That said, there’s a simple thing you can do to greatly increase the odds of outside advice working for you: Take it from someone who’s successful in that area.

Chances are very high that you know someone who’s at least a little more knowledgeable than you in an area where you need help--or you can find a way to connect with an expert online or in person at an event of theirs.

Some of my closest friends, who’ve gone on to become very successful, I actually met through cold emails they sent or through Society events.

NOW LET'S GO ONE LEVEL DEEPER

There’s another key to this: It’s not about just asking for advice. Many people do that. The key is in how you receive the advice.

Here are a few things not to do when someone is trying to help you with good advice or a recommendation.

Don't:

1. Respond with a sentence that begins with the word “But...”

2. Give them more information or detail than they need.

3. Talk more than they're talking.

4. Feel like they don’t understand or that your circumstances are unique.

5. Ask for advice when you're actually seeking empathy. (And don't seek empathy when what you actually need is help.)

6. Feel like you’re wasting their time.

7. Cherry-pick the parts of the advice you like and disregard the big picture.

8. Interrupt them.

9. Get upset because you feel criticized, frustrated, condescended to, or triggered in any way.

10. Guide them into saying exactly what you want to hear by being unreceptive to everything else.

11. Totally agree, then walk away and decide the advice isn’t right for you after all.

12. Totally agree, then walk away, only remember the parts you agreed with, and keep doing the same thing you’ve always done while thinking you’re actually following the advice.

13. Totally agree, but fail to implement the advice, then lie to them and pretend like you did it because you don't want to disappoint them.

Let's calls this The Stuck Cycle.

Here’s what will happen if you live here: People will give up on you. They will lose respect for you. They will stop giving you advice or even empathy. Your friends may even cut you off.

So instead, here are ten things to do when receiving advice, in order.

Do:

1. State your question or problem clearly.

2. Answer follow-up questions directly and honestly. 

3. Listen. 

4. Accept. 

5. Take notes. 

6. Ask for clarification when you don’t understand. 

7. Repeat your main takeaways afterward to make sure you understood correctly.

8. Ask if there’s anything else you need to know or do.

9. Do it.

10. Share your results with them, both the successes and challenges, then repeat these steps from the top.

Let’s call this The Learning Cycle. 

It’s an easy formula to read. But it is challenging to do.

It's challenging because we often don't listen well, with our filters off. But more so, it's difficult to break entrenched habits, both of behaviour and of thinking.

There’s a reason why a big positive change is called a breakthrough: you have to break through your resistance, habits, and fears to get there.

But it's worth it: If you have an issue and you go through the learning cycle just a few times on an issue, then it will likely no longer be an issue.  

No matter who you are, chances are that there are people in your life (or whose emails you're reading!) who are telling you exactly what you need.

They know the solution--or at least solution. They can see it where you can’t. Some of them have been telling it to you over and over. Others have given up on you.

Show them that you're ready to really understand and implement the advice that you haven’t been hearing. 
That you're ready to enter the learning cycle and have the breakthroughs!

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